POLICIES::

Main Policies, Terms, Condition and information on customer service:

1. Delivery::
   Delivery will be made within one month to three months maximum depending upon size of order. However, we will give you exact delivery    date at the time of order confirmation.
2. Payment Methods and Procedures::
   We accept bank telegraphic transfer and bank draft. We will give you    address/account for such payment once order is negotiated. For large    order customers may want to open L/C . Order exceeding US$ 1000    we need an advance of 25% for first time buyers.
3. Shipping and Custom Policies::
   We will use most convenient and efficient mode of shipping. Normally     goods are shipped via air freight but, upon request and with sizeable     weight and volume we can arrange for sea shipping. For order below     10 Kg we advise buyers to use UPS/DHL door to door service.     Retailers may order in small quantity for which we will make delivery     up to the door step of the clients. Please write to us for details.
4. Insurance::
   Insurance can be arranged upon request.
5. Custom Orders::
   We accept custom order or buyer's specific design. We provide exclusively design as per request. Please send your request with details.
6. Errors cancellation of Orders::
   Once order is confirmed, the price will not change.

For further information or Customer services please CONTACT us in Nepal.